Customer Service Survey

It is important for us to know if the service you received from our company was any good. Here is a survey that we would appreciate you taking a few minutes of your time to fill out. If you fill it out we will mail you a surprise*. The surprise is kind of like Cracker Jacks. You have to wait and see what it will be.

Once the form is filled out just click the e-mail at the bottom of this form and it will be immediately sent to us. Thanks a Jillion for your help. This information will make us a better company for you.

	Name:

	Position (title) with your company:

	Address:

	City:

	State:

	Zip:

	Restaurant or Business Name:

	Phone:

	What our technician fixed for you:


	Did he fix it correctly the first time?
	Yes No

	Did our technician introduce himself to you?:
	Yes No

	What is his name?:


	Did he tell you the entire cost of the repair and get your approval before he did the job?:
	Yes No

	Are you happy with the job done?:
	Yes No

	Do you have confidence in this technicians skills and abilities?:
	Yes No

	Would you recommend our company to another one of your restaurants or friends?:
	Yes No

	Would you recommend this service technician to another one of your restaurants or friends?:
	Yes No

	Please use this space to give us any additional information (good or bad) about this most recent service call to your company. There is no limit as to the number of characters you can use.:

* The surprise is bigger if you mail us a letter of recommendation on your company letterhead; if you have the time.